Terms of Service

1. The Deal

These Terms are an agreement between you and JADE Advisors LLC, a Delaware limited liability company with its principal office in Florida (“JADE Advisors,” “we,” or “us”). They cover the SOS Stakeholder Capital Workbench (the “Workbench”) at workbench.jade6c.com.

You accept these Terms by registering, ticking the “I agree” box, or using the Workbench. If you do not accept them, do not use the Workbench.

If you are using the Workbench for an organization or client, you are also agreeing on their behalf, and “you” means both you and them.

The Workbench applies the methodology in our book The 85% You Don’t Govern (the “SOS Methodology”), including the Four-Point Method, Six Capitals, Blast Zone, Five-Step Cycle, JADE Compass, and RLTV.

2. Who Can Use It

By using the Workbench, you confirm that:

• You are at least 18 and can enter a binding contract;
• If you are signing for a company or client, you have authority to bind them;
• You are not in a sanctioned country and you are not on a restricted-party list; and
• You will not use the Workbench for any illegal purpose.

We run the Workbench from the United States. If you log in from somewhere else, you do that on your own initiative and you are responsible for your local rules. Section 15 covers extra rights for users in the EEA and the UK.

3. Your Account

Registration is light. We collect your name, email, how you found us, and the access code or passphrase from the book. Keep your password to yourself, keep your information current, and tell us if your account gets used by someone else.

One personal account per person unless we agree otherwise in writing. If you do not log in for 24 months in a row, we may close your account, with reasonable notice to your email if we can.

4. What You Can Do With the Workbench

We give you a limited, personal, non-exclusive, non-transferable, revocable license to use the Workbench for:

• Your own work, internal business use, or learning;
• If you are an advisor, your client engagements, where you stay responsible for the work and the outputs; and
• Applying the SOS Methodology the way the Workbench is designed for.

What you may not do:

• Sell, resell, sublicense, white-label, or commercialize the Workbench without our written permission;
• Copy or build derivatives of the Workbench, the SOS Methodology, or the materials in it (except as needed for your own permitted use);
• Reverse engineer the Workbench or try to extract our scoring rules, weights, prompts, or logic, except where the law says you can; or
• Strip our names, marks, or proprietary notices.

Anything we have not explicitly given you, we keep.

5. Your Content

5.1 What it is

“Your Content” is everything you put into the Workbench: stakeholder maps, dependency and replaceability scores, capital allocations, covenants, scenarios, and the outputs the Workbench generates from your inputs.

5.2 You own it

Your Content is yours. We do not claim ownership and we do not sell it. We need a basic license to host and process it for you, described next.

5.3 What we can do with it

You give us a worldwide, non-exclusive, royalty-free license to host, store, process, display, and transmit Your Content, and to create de-identified or aggregated insights from it, only to:

• Run the Workbench for you;
• Keep it working, secure, and improving; and
• Enforce these Terms.

This license does not let us sell your individually identifiable Content or use it for purposes unrelated to the Workbench.

5.4 What you promise about your content

You confirm that:

• You have the right to enter the information you enter;
• Entering it does not violate any law, contract, NDA, or third-party right;
• You will not enter material non-public information, protected health information, payment card data, or anything you are contractually or legally not allowed to share; and
• You will not put outputs from another AI system into the Workbench, or take Workbench outputs and feed them into another AI system, without our written permission.

5.5 Verify before you rely

You are responsible for what you enter and for any decision you make based on a Workbench output. Have a qualified professional review anything you plan to share externally or rely on for a real-world decision.

6. Our Intellectual Property

6.1 What we own

The Workbench itself, the SOS Methodology, the software, scoring rubrics, decision rules, prompts, frameworks, templates, reports, interface, names, and logos belong to us or our licensors. Copyright, trademark, trade secret, and other laws apply.

6.2 Our marks

Names and marks including “JADE Advisors,” “SOS,” “Stakeholder Operating System,” “SOS Stakeholder Capital Workbench,” “Six Capitals,” “Blast Zone,” “Four-Point Method,” “Five-Step Cycle,” “JADE Compass,” and “RLTV” (the “Marks”) are our trademarks or service marks (registered or claimed), used in connection with the book The 85% You Don’t Govern. All rights not given to you here are reserved.

6.3 Trade secrets

We designate as trade secrets the non-public elements of the Workbench and the SOS Methodology, including scoring weights, scoring rubrics, decision rules, prompts and prompt libraries, calibration data, internal benchmark libraries, report-generation logic, conditional analytical pathways, and any non-public documentation supporting the Workbench (collectively, the “Trade Secret Materials”). We take reasonable measures to keep these confidential. You will not disclose, copy, or use them except as these Terms allow, and you will treat them with at least the care you give your own confidential information of a similar kind. The Trade Secret Materials have independent economic value because they are not generally known.

6.4 Aggregated data

We may build de-identified and aggregated data from how the Workbench is used (“Usage Data”). We own the Usage Data and use it to improve the Workbench, build industry benchmarks, and develop the SOS Methodology, including in published anonymized form.

6.5 Feedback

If you tell us how to make the Workbench better, we get to use that feedback freely, without owing you anything.

7. The Workbench Today, and AI Tomorrow

7.1 Today

The Workbench runs on rules-based logic, scoring, and conditional pathways we set. There is no generative AI inside it. We do not send Your Content to any third-party AI service.

7.2 Tomorrow

We may add automated features later (public-record retrieval, machine-learning helpers, narrative drafting, interview assistance). Before turning anything like that on, we will update these Terms, name the feature, describe how it works at a high level, and give you reasonable notice. Adding generative AI or any feature that sends Your Content to a third-party AI service is a material change. You will have to accept the updated Terms before that turns on. A new Effective Date alone is not enough.

7.3 No solely automated decisions

The Workbench does not make legally significant decisions about you based only on automated processing. Outputs are advisory and need human judgment. This matters for users in the EU and the UK under Article 22 of the GDPR.

8. Privacy

Our Privacy Notice at jade6c.com/privacy explains what we collect, how we use it, who we share it with, and your rights under California, other US state, EU, and UK privacy laws. It is part of these Terms by reference. If anything in these Terms about personal information conflicts with the Privacy Notice, the Privacy Notice wins.

Our current list of subprocessors and key technology providers is at jade6c.com/trust#subprocessors. When we change a subprocessor in a way that could affect you, we will give reasonable notice if the law or our agreements require it.

9. Things You Cannot Do With the Workbench

Do not use the Workbench to:

• Break a law, regulation, or anyone’s rights;
• Post or generate anything unlawful, defamatory, harassing, fraudulent, discriminatory, or infringing;
• Upload personal, confidential, regulated, or material non-public information you are not allowed to disclose;
• Send malware or anything disruptive;
• Probe, scrape, crawl, or interfere with the Workbench or its infrastructure;
• Train, fine-tune, or evaluate any AI or machine-learning system using the Workbench, Your Content, or Workbench outputs, without our written permission;
• Use any AI tool to reverse engineer or recreate the SOS Methodology, the Trade Secret Materials, or the Workbench;
• Reverse engineer or extract our source code, prompts, weights, or rules, except where the law says you can; or
• Impersonate anyone, including us.

We can monitor use for compliance and we can suspend or remove content or accounts that look like they are violating these Terms. We are not obligated to monitor and we are not obligated to pre-screen.

10. Beta Means Beta

Because the Workbench is a free beta:

• Features may change or disappear without notice;
• There may be bugs, errors, or unexpected results;
• We do not guarantee uptime, response time, or data retention;
• We may ask for feedback (you can decline); and
• We may end the beta, start charging, or shut the Workbench down at any time.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WORKBENCH, THE SOS METHODOLOGY, AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS. JADE ADVISORS AND ITS LICENSORS, SERVICE PROVIDERS, AFFILIATES, OFFICERS, MANAGERS, MEMBERS, AND EMPLOYEES (THE “JADE PARTIES”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT THE WORKBENCH WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUTPUTS WILL BE ACCURATE, RELIABLE, COMPLETE, OR SUITABLE FOR ANY PURPOSE. NOTHING SAID OR OBTAINED FROM THE WORKBENCH CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Some places do not allow the exclusion of certain warranties. The exclusions above apply only to the extent the law allows. If you are a consumer in the EEA or the UK, your non-waivable consumer rights are not affected.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE JADE PARTIES WILL NOT BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, BUSINESS, GOODWILL, DATA, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THESE TERMS OR THE WORKBENCH, EVEN IF WE WERE WARNED THAT THESE WERE POSSIBLE.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE WORKBENCH WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US$100) OR (B) THE AMOUNTS YOU PAID US FOR THE WORKBENCH IN THE TWELVE (12) MONTHS BEFORE THE CLAIM. THE WORKBENCH IS FREE TODAY, SO (B) MAY BE ZERO.

Nothing here excludes liability that the law does not let us exclude (for example, fraud, gross negligence, or willful misconduct, or, for EEA and UK consumers, mandatory consumer rights).

13. Indemnification

You agree to defend, indemnify, and hold the JADE Parties harmless from any claims, damages, losses, and reasonable attorneys’ fees arising out of:

• Your use or misuse of the Workbench;
• Your Content;
• Your breach of these Terms or any law;
• Your violation of anyone’s rights, including intellectual-property or privacy rights;
• Putting Workbench data, Trade Secret Materials, or Workbench outputs into a third-party AI model in violation of these Terms; or
• Any advice or decision you give to a third party in reliance on the Workbench.

If you are a government entity that cannot indemnify, this section applies only to the extent the law allows. EEA and UK consumer-law protections override this section where they apply.

14. Term and Termination

These Terms start when you first access or register and continue until your account is closed or your access is terminated.

We can suspend or terminate your access at any time, with or without notice, for breach, suspected misuse, security concerns, the end of the beta, 24-month inactivity, or in our discretion. You can stop using the Workbench at any time.

These sections survive termination: 5 (your representations and the license to us), 6 (including the Trade Secret Designation), 7, 9, 11, 12, 13, 14, 15, 16, and 17.

15. Regional Notes

15.1 EEA

If you live in the European Economic Area, the EU GDPR applies to how we handle your personal information. The Privacy Notice describes our legal bases, your rights, and how we transfer data using the European Commission’s Standard Contractual Clauses. Nothing in these Terms takes away non-waivable rights you have as a consumer in your country.

15.2 United Kingdom

If you live in the United Kingdom, the UK GDPR and Data Protection Act 2018 apply. The Privacy Notice describes our legal bases, your rights, transfers under the UK International Data Transfer Agreement or UK Addendum to the EU SCCs, and your right to complain to the Information Commissioner’s Office. Nothing in these Terms takes away your non-waivable rights under the Consumer Rights Act 2015 or other mandatory UK consumer law.

15.3 California and other US states

If you live in California or another US state with a comprehensive privacy law, the Privacy Notice describes your rights and how to use them, including under the CCPA / CPRA.

15.4 Rest of world

If you live somewhere else, you are responsible for following the laws of your jurisdiction (data protection, export, professional conduct).

16. Disputes and Governing Law

16.1 Florida law

These Terms and any dispute about them or the Workbench are governed by the laws of the State of Florida, without regard to its conflict-of-law rules, and by applicable US federal law. The UN Convention on Contracts for the International Sale of Goods does not apply.

16.2 Talk first

Before starting arbitration, send us a written description of your dispute at privacy@jade6c.com. We will try to resolve it within 60 days.

16.3 Arbitration in Miami-Dade

If informal resolution does not work, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Workbench (a “Claim”) will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer or Commercial Arbitration Rules, as applicable, except that either party may bring an individual action in small-claims court for Claims that qualify. The arbitration will be conducted in English in Miami-Dade County, Florida, or by videoconference. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.

YOU AND JADE ADVISORS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY REPRESENTATIVE PROCEEDING. YOU AND JADE ADVISORS WAIVE THE RIGHT TO A TRIAL BY JURY.

16.4 30-day opt-out

You can opt out of arbitration by sending written notice to privacy@jade6c.com within 30 days of first accepting these Terms. Your notice must include your name, your registration email, and a clear statement that you are opting out of arbitration. Opting out does not change anything else in these Terms.

16.5 If the class waiver fails

If the class-action waiver in Section 16.3 is held unenforceable for a Claim, that Claim must go to a court of competent jurisdiction in Miami-Dade County, Florida. The remaining Claims still go to arbitration.

16.6 Court is still open for IP emergencies

Either party can go to a court of competent jurisdiction to seek injunctive or other equitable relief to protect intellectual-property rights, including the Trade Secret Materials.

16.7 Export and sanctions

You will not use, export, or transfer the Workbench in violation of US, UK, EU, or other export-control or sanctions laws. You confirm you are not in a country under comprehensive embargo and not on a restricted-party list.

16.8 EEA and UK consumers

If you are a consumer in the EEA or the UK, the arbitration provisions in this Section apply only to the extent permitted by mandatory consumer law in your country. Where local law requires court access, that takes precedence.

17. General

17.1 The whole agreement

These Terms, together with the Privacy Notice and anything we explicitly incorporate, are the whole agreement between you and us about the Workbench, and supersede earlier discussions or drafts.

17.2 Changes

We may update these Terms. For material changes, we will update the Effective Date and Version and tell you through the Workbench, by email, or another reasonable way. Continued use after the change means you accept it. If you do not accept it, stop using the Workbench. Adding generative AI or any feature that sends Your Content to a third-party AI service is a material change requiring your affirmative re-acceptance, as Section 7.2 says.

17.3 Severability

If a court finds part of these Terms unenforceable, that part gets cut down or removed to the minimum extent necessary, and the rest stays in force.

17.4 No waiver

If we do not enforce a right right away, that does not waive it. Waivers must be in writing and signed by us.

17.5 Assignment

You cannot assign these Terms without our written consent. We can assign them without restriction, including in a merger, acquisition, or sale of assets.

17.6 Force majeure

We are not responsible for delays or failures from things outside our reasonable control: acts of God, natural disasters, hurricanes, war, terrorism, civil unrest, labor disputes, internet outages, third-party service failures, pandemics, or governmental action.

17.7 No partnership

Nothing in these Terms creates a partnership, joint venture, agency, employment, franchise, or fiduciary relationship between you and us.

17.8 Language

These Terms are written in English. Any translation is for convenience; the English version controls.

17.9 Notices

Send legal notices to us at privacy@jade6c.com or to JADE Advisors LLC at 1690 S. Congress Ave, Suite 100, Delray Beach, FL 33445. We send notices to you at your registered email or by posting in the Workbench.

18. Contact

Questions about the Workbench or these Terms:

• Email: support@jade6c.com
• Mail: JADE Advisors LLC, 1690 S. Congress Ave, Suite 100, Delray Beach, FL 33445
• Web: workbench.jade6c.com

Trust Center: jade6c.com/trust